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Title

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Social Relations Manager

Description

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We are looking for a Social Relations Manager who will be responsible for the strategic development and management of internal and external social relations within the organization. This role is essential for strengthening the company's reputation, improving employee satisfaction, and building strong connections with the community and partners. The Social Relations Manager works closely with communication, HR, and marketing teams to ensure consistent and effective communication both internally and externally. The job includes planning and implementing social initiatives, creating internal communication strategies, developing employee engagement programs, and collaborating with various stakeholders. The Social Relations Manager also monitors the organization's social footprint and develops measures to improve it. A successful candidate will have excellent communication skills, strategic thinking, and experience in managing social projects. The Social Relations Manager must stay up to date with social trends and best practices to offer innovative solutions and strengthen the organization's position in society. They must be able to analyze social data, prepare reports, and present recommendations to management. Additionally, the ability to lead diverse teams and projects involving multiple parties and goals is crucial. This position is ideal for someone who wants to contribute to creating positive change and has a passion for developing people and communities. If you are motivated, proactive, and want to work in a dynamic environment, we look forward to your application!

Responsibilities

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  • Develop and implement social relations strategies
  • Lead internal communication and employee engagement programs
  • Build and maintain relationships with the community and partners
  • Coordinate corporate social responsibility projects
  • Analyze social data and prepare reports
  • Monitor and improve the organization's social footprint
  • Collaborate with various departments
  • Track social trends and best practices
  • Lead diverse teams and projects
  • Represent the organization in public

Requirements

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  • University degree in communications, sociology, or a related field
  • At least 3 years of experience managing social projects
  • Excellent communication and presentation skills
  • Ability to work independently and in a team
  • Strategic thinking and problem-solving skills
  • Strong analytical skills and reporting experience
  • High empathy and cultural sensitivity
  • Project management skills
  • Willingness to work flexible hours
  • Fluency in Estonian and English, both written and spoken

Potential interview questions

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  • What is your experience in managing social relations?
  • Describe a successful social project you have led.
  • How do you engage employees in internal communication?
  • How do you assess an organization's social impact?
  • What tools do you use to analyze social data?
  • How do you resolve conflicts between different stakeholders?
  • What are your strengths in team leadership?
  • How do you stay updated on social trends?
  • What is your experience working with community organizations?
  • Why do you want to work in our organization?